Business Director
WPP Media
| Company | WPP Media |
| Category | Operations & Admin |
| Location | Kuala Lumpur |
| Remote | On-site (inferred) |
| Employment | Not stated |
| Level | Director |
| Salary | Not stated by the employer |
| Posted | 29 Jun 2026 |
| Last verified | 2 Aug 2026 |
| Source | Employer ATS (greenhouse) |
Description
About WPP Media
WPP is the trusted growth partner for the world’s leading brands. With exceptional talent, trusted data and intelligence, and world-class partnerships – all united by our pioneering agentic marketing platform, WPP Open – we help clients navigate change, capture opportunity, and deliver transformational growth.
WPP Media is WPP's AI-driven media operating unit, bringing together media, data, and partnerships to deliver creative personalisation at scale. Connected through WPP Open and powered by Open Intelligence, clients see exactly where, how, and why their media investment is working.
For more information, visit wppmedia.com .
Role Summary & Impact
As the Business Director , you are the ultimate custodian of client growth, agency profitability, and team excellence for our high-profile FMCG portfolio. Reporting directly to the Client Lead , you will champion high-level strategic transformation, steer substantial consumer goods business, and lead a multi-functional team of planners and buyers. This is a high-visibility, executive-level role designed for an ambitious leader with deep FMCG industry background who is ready to influence C-suite marketing clients, architect innovative commercial models, and directly shape the agency’s market footprint.
Core Responsibilities
Key Deliverables & Portfolio Growth
Operational Mastery: Audit and master your FMCG client portfolio immediately, ensuring fast-paced, day-to-day client servicing needs are met with elite precision.
Commercial Growth: Develop, scale, and diversify FMCG accounts, translating organic opportunities into highly profitable business streams.
Business Expansion: Participate in winning new business pitches and successfully sell in and close major out-of-scope projects to expand the agency's revenue profile.
Client Leadership & Management
Trusted Advisor: Foster ironclad relationships with senior FMCG marketing clients, positioning yourself as a primary business advisor and working alongside the Managing Director (MD) on high-level engagements.
Strategic Excellence: Infuse emerging media, retail media, and market trends into innovative, business-shaping communications strategies, ensuring all deliverables meet elite agency standards.
Integrated Solutions: Build strong collaborative bridges with internal specialist units (SUs) and external partners to deliver unified, highly integrated solutions across consumer touchpoints.
Commercial Oversight: Head high-stakes contract negotiations, competitive market reviews, cost-savings exercises, and formal client appraisals of the agency.
Team Leadership & Mentorship
Inspire & Guide: Lead, motivate, and set a high cultural benchmark for your direct reports (Managers, Planners, Senior Buyers) to effectively deliver on client needs and company goals.
Capability Elevation: Actively coach and mentor your team, visibly leveling up their macro-strategic thinking, digital fluency, data maturity, and content-led knowledge.
Talent Development: Manage timely team performance appraisals, establish clear development paths, and identify critical training opportunities.
Resource Management: Support the MD in team recruitment, retention, building business cases for headcount expansion, and closing the loop on HR/admin requirements.
💼 Business & Commercial Strategy
Financial Health: Partner with leadership to manage key client revenue and portfolio profitability against team costs (including strict QRF & BUD planning and implementation).
Revenue Diversification: Lead Client DNA planning to map out growth strategies, successfully diversifying portfolio revenue and increasing the profitability of the business unit.
Growth & Reputation: Spearhead new business development by leading or supporting high-impact pitches, while boo