Job Opportunities API

👋 About Us NALA is building Payments for the Next Billion. Faster, smarter, and fairer transfers for everyone. Since 2022, we've grown our business 120x, grown the team from 9 to 150+, raised $50M+ from top-tier investors , and were named to the Forbes Fintech 50 in 2025 and 2026. We operate two core products: NALA , our consumer app making cross-border payments cheaper, faster and more reliable for the global diaspora. Allowing users to send money from the UK, US and EU to Africa and Asia. Rafiki , our B2B payments infrastructure, is powering global payments. Our team includes alumni from Wise, Stripe, Monzo, Revolut, and CashApp — operators who’ve scaled world-class products. We act with urgency, think deeply, and put our customers first always. At NALA, this isn’t just a job. It’s ownership, impact, and the chance to change global payments forever. Join us in building Payments for the Next Billion! 🙌 Your Mission Rafiki's B2B sales department is being built from scratch, and we need some support with the existing workload. As our Business Development Representative, you'll organise the first half of the sales process: supporting meetings and follow-ups, prospecting suitable clients, and progressively developing toward closing smaller deals. This is a foundational hire for the sales function - increasing our capacity for prospecting, meeting follow-up, smaller-client coverage, and sales-pipeline progression. 🎯 Your Responsibilities in this Role Prospect suitable clients and support inbound opportunities, contributing directly to the growth of Rafiki's B2B sales function Set up and attend meetings alongside our Head of Sales, sending timely, well-organised follow-up emails Organise sales activity and maintain accurate CRM records using Icarus (our CRM, built in Hex), HubSpot and other tools Support smaller clients and inbound leads, progressively taking on more of the sales process as you grow Apply a bias toward speed and practical prospecting, using an information-led approach Prioritise quality of prospects over high-volume, untargeted outreach Coordinate with our Technical Account Manager on API, sandbox and integration matters as prospects move toward onboarding Work with our Head of Treasury & FX Trading on treasury and customer success topics for client-related activity Liaise as needed with treasury, customer success, legal, country management, and the wider NALA consumer business Progressively close smaller deals and selected leads independently as you build track record and trust 🔥 Must-have requirements Knowledge Understanding of what a healthy, business-facing sales process looks like from first prospecting through to close Comfort using CRM systems and general sales tooling to keep pipeline data accurate and useful Skills Curiosity (non-negotiable): you ask questions in interviews, prospect conversations and internal discussions, and don't take proposals at face value Initiative and adaptability: you respond well to changing situations, find practical routes through problems, and take ownership of next steps in a fast-paced startup Relationship-building: you connect naturally with prospects, communicate clearly, and create a positive customer interaction on the spot AI and CRM fluency: you use Claude and other AI tools to work efficiently, and can pick up Hex and other CRM systems to keep CRM hygiene high Experience Approximately 1–2 years of sales experience - we're not looking for someone completely green Experience in tech, fintech, SaaS, credit-card companies, or similar business-facing environments prospecting and communicating with clients Behaviours A growth mindset - motivated to progress from BDR toward a junior Account Executive role within about a year Comfortable working through ambiguity and challenge, including regular C-suite interaction, in a hands-on startup environment 💪 Nice to have req