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Business Development Manager

Zippd
CompanyZippd
CategorySales
LocationManchester
RemoteHybrid
EmploymentFull-time
LevelManager
SalaryNot stated by the employer
Posted27 Jul 2026
Last verified2 Aug 2026
SourceEmployer career page (workable)
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Description
We are seeking a  high-energy, commercially driven  Business Development Manager to win new business and drive revenue growth across SME and mid-market customers. This is a predominantly  outbound, hunter role . You will own the  full sales cycle  – from initial prospecting through to close and early account establishment – on a tech-enabled logistics platform where customers book jobs directly via portal or API.   Your primary mandate:  Win new platform customers across SME and mid-market segments Build and manage a healthy forward pipeline with accurate forecasting Convert new accounts to contracted or committed recurring revenue Drive platform adoption and automated self-serve booking behaviour   Key responsibilities  1) New business development Proactively identify and target ideal customer profiles across SME and mid-market segments Build and manage a consistent outbound pipeline through cold outreach, referrals, networking and lead follow-up Conduct structured discovery calls to understand customer volume, service needs, booking frequency and margin potential Demonstrate platform capability and present a compelling onboarding process Own the full sales cycle from first contact through to close Close new accounts and convert to contracted or committed revenue where appropriate Maintain CRM hygiene with accurate pipeline staging and forecasting at all times Reactivate lapsed accounts – diagnose why they stopped and reposition the offer based on current needs 2) Platform adoption Encourage customers to self-book and reduce reliance on manual intervention Increase portal usage and API integration where appropriate Work closely with operations to resolve root causes of friction and booking issues 3) Reporting and performance Report weekly on: new revenue secured, pipeline value, automation %, and churn risk Own your revenue target and margin contribution – know your numbers Use CRM (HubSpot) as the primary tool for planning and tracking activity   What Good looks like (Within 6 months): 20-30 new active trading accounts won and onboarded (1m annualised revenue growth) 2-4 contracted Tier 1 accounts secured Reactivation wins from dormant account database A full, clean CRM pipeline with predictable weekly forecast Consistent self-serve and automated booking behaviour across new accounts A reputation internally and with customers for being responsive, commercial and delivery-focused   Candidates must demonstrate: 5+ years in B2B sales or business development (logistics, marketplace or platform preferred) A proven track record of winning new business and hitting revenue targets Experience selling operational or technology-enabled services Confidence managing the full sales cycle independently Experience working with CRM systems (HubSpot, Salesforce or similar) Commercial understanding of margin, pricing and contribution Confidence handling objections and pushing deals forward without passive follow-up   Desirable: Experience in same-day, courier, freight or transport sectors Experience selling self-serve or automated platforms Exposure to API or systems integration conversations This Role Is Probably NOT For You If... You prefer slow-paced or heavily layered corporate environments You enjoy strategy more than execution You are uncomfortable with accountability and pace   Base pay  £40,000 – £45,000 OTE  ~£55,000 – £90,000 (uncapped commission – revenue & margin KPIs) We use third-party providers, including AI tools, to assist with processing and assessing applications.
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