Job Opportunities API

About InstaGroup At InstaGroup, we are nationally recognised for our experience, technical knowledge, and expertise as leading installers of energy efficiency and renewable solutions. Established in 1980, with a turnover of £50m and significant opportunities for growth across social housing, local authorities, main contractors, and other funded project channels. Our services span across Insulation, Solar Energy, Heating Solutions, and increasingly in Fire Safety and Building Remediation. Supported by a comprehensive product offering, we are committed to sustainability, with over 80% of the materials we use sourced from recycled or sustainable origins. Our commercial success is built on strong relationships, market intelligence, and commercial discipline. Our mission is to transform the energy sector by delivering innovative, sustainable solutions that surpass our customers' expectations. Through our commitment to excellence, integrity, and environmental responsibility, we aspire to lead the field in energy advancement About the Role The Business Development Manager will manage and grows an existing customer portfolio while identifying opportunities to increase sales across the full product range. The role combines strong account management with a proactive, commercial approach to maximise customer value and business growth. The role holder builds trusted customer relationships, understands customer needs, and recommends solutions that deliver measurable value. They actively identify growth opportunities, achieve sales targets, and maintain an accurate sales pipeline using CRM systems. Success requires proven experience in account management or sales, strong commercial awareness, and excellent communication, negotiation, and relationship-building skills. The ability to prioritise, influence decision-makers, and manage multiple accounts effectively is essential. Key Responsibilities · Manage and develop a portfolio of existing customer accounts to maximise retention, satisfaction, and revenue growth. · Build strong, trusted relationships with customers through regular, proactive engagement. · Identify upselling, cross-selling, and new business opportunities across the full product portfolio. · Understand customer objectives and provide tailored solutions that deliver measurable value. · Achieve and exceed individual sales, revenue, and growth targets. · Maintain an accurate sales pipeline and customer records using CRM systems. · Analyse customer data, market trends, and buying patterns to identify growth opportunities. · Negotiate and present value-based commercial proposals to key decision-makers. · Work closely with Sales Support to ensure customer orders are processed accurately, efficiently, and delivered on time. · Coordinate with internal teams to resolve product, delivery, installation, or service issues, ensuring timely resolution and a positive customer experience. · Provide customers with accurate product, pricing, and technical information to support informed purchasing decisions. · Collaborate across sales, customer service, operations, and other business functions to deliver a seamless end-to-end customer experience. · Resolve customer queries and issues promptly, maintaining high levels of customer satisfaction, loyalty, and retention. · Keep up to date with product knowledge, market developments, competitor activity, and industry trends to effectively advise customers and identify sales opportunities. · Ensure all customer interactions are conducted with professionalism, integrity, and compliance with company policies and procedures. Skills & Experience · Proven experience in account management, business development, or sales, with a consistent track record of achieving or exceeding sales and revenue targets. · Strong relationship management skills, with the ability to build credibility, influence decision-mak