Branch Manager
Total Rentals
| Company | Total Rentals |
| Category | Operations & Admin |
| Location | Everett |
| Remote | On-site (inferred) |
| Employment | Not stated |
| Level | Manager |
| Salary | Not stated by the employer |
| Posted | 14 Jul 2026 |
| Last verified | 30 Jul 2026 |
| Source | Employer career page (greenhouse) |
Description
Powered by Service. Driven by People.
At Total Rentals, we’re more than just an equipment rental company, we’re a team of hard-working problem-solvers committed to keeping our customers moving. From construction sites to industrial operations, our crews deliver the gear, the service, and the know-how to get the job done right. We believe in taking care of our team the same way we take care of our customers: with reliability, respect, and pride in every interaction.
As the Branch Manager for Total Rental Center, you’ll lead the day-to-day operations of the branch while overseeing employees, customer service, inventory, safety, and financial performance. You’ll work closely with the team to keep operations running efficiently, develop employees, respond to customer needs, and ensure the branch meets its business goals.
This is a hands-on leadership role for someone who understands how operational decisions affect profitability, customer relationships, and the employee experience.
What You’ll Do
Lead daily branch operations and oversee rental, parts, and equipment staff
Set expectations, delegate responsibilities, and coach employees to support performance and development
Review financial statements, manage the branch P&L, and identify opportunities to improve profitability
Monitor operational performance and communicate results and priorities to the branch team
Manage equipment, parts, and rental inventory based on customer demand and business needs
Forecast inventory requirements to maintain appropriate availability while controlling excess inventory
Conduct branch audits and inventory reviews and ensure corrective actions are completed
Build and maintain strong customer relationships and resolve escalated concerns
Identify changing customer needs and develop plans to support new revenue opportunities
Partner with accounting to address past-due accounts and resolve customer payment concerns
Promote and enforce company policies, safety procedures, and operational standards
Maintain a safe, clean, fair, and productive work environment
Encourage teamwork within the branch and across the organization
Use Point of Rental or similar inventory and business management systems to support branch operations
Why You’ll Be Successful
You’re a practical, hands-on leader who takes ownership of results and follows through on commitments. You’re comfortable moving between employee leadership, customer concerns, financial performance, and operational priorities throughout the day.
You use data to make decisions, communicate expectations clearly, and address issues before they grow. You care about developing employees, building strong customer relationships, and creating a branch environment where safety, accountability, and teamwork are part of the daily operation.
Preferred Qualifications
High school diploma or GED required; college degree preferred
5–7 years of relevant operations, branch management, equipment rental, fleet, distribution, retail, or related experience
Previous experience leading employees and managing performance
Experience reviewing financial statements, managing a P&L, or being accountable for business results
Experience managing equipment, parts, rental, fleet, or other physical inventory
Strong customer relationship management and conflict-resolution skills
Familiarity with rental, point-of-sale, inventory, or business management systems
Strong organizational, analytical, and decision-making skills
Clear written and verbal communication skills
Valid driver’s license with a clean driving record
Ability to lift up to 40 pounds and safely navigate active work areas and jobsites
Salary offers are typically made between the entry and midpoint of the range and are based on factors such as experience, education, and internal equity. Pay Transparency $80,000 — $90,000 USD
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