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  Cape Fear Orthopaedic Clinic/ Integrity Rehab Group, a brand partner of Upstream Rehabilitation, is looking for a  Billing Services  Coordinator to join our team in Fayetteville, NC!   Are you looking for a position in a growing organization where you can make a significant impact on the lives of others?   What is a Patient Care Coordinator? A  Billing Services  Coordinator is an intermediate level office role that is responsible for maintaining pleasant and consistent daily operations of the clinic. Our  Billing Services  Coordinators have excellent customer service skills. Billing Services  Coordinators learn new things – a lot! The  Billing Services  Coordinator multitasks in multiple computer programs each day. A day in the life of a Patient Care Coordinator: Greets everyone who enters the clinic in a friendly and welcoming manner. Schedules new referrals received by fax or by telephone from patients, physician offices as needed Verifies insurance coverage for patients as needed Collects patient payments as needed Maintains an orderly and organized front office workspace. Other duties as assigned. Fulltime positions include: Annual paid Charity Day to give back to a cause meaningful to you Medical, Dental, Vision, Life, Short-Term and Long-Term Disability Insurance 3-week Paid Time Off plus paid holidays 401K + company match Position Summary: The  Billing Services  Coordinator - I (BSC-I) supports clinic growth through excellence in execution of the practice management role and patient intake processes. This individual will work in collaboration with the Clinic Director (CD) to carry out efficient clinic procedures. The BSC-I position is responsible for supporting the mission, vision, and values of Upstream Rehabilitation.    Responsibilities: Core responsibilities Collect all money due at the time of service Convert referrals into evaluations Schedule patient visits Customer Service Create an inviting clinic atmosphere. Make all welcome calls Monitor and influence arrival rate through creation of a great customer experience Practice Management Manage schedule efficiently  Manage document routing  Manage personal overtime  Manage non-clinical documentation  Manage deposits Manage caseload, D/C candidate, progress note, and insurance reporting Monitor clinic inventory Training o  Attend any required training with the Territory Field Trainers (TFT) for Raintree and other business process updates .  Complete quarterly compliance training.                                                                  Qualifications : High School Diploma or equivalent Communication skills – must be able to relate well to Business Office and Field leadership Ability to multitask, organizational detail, ability to meet deadlines, work with little to no supervision As a member of a team, must possess efficient time management and presentation skills Experience 1+ years with 3 preferable experience in Revenue Cycle, Medicare, and Commercial Insurance in a high‐production environment . Claim Follow-Up: Researching, tracking, and resolving unpaid, denied, or pending claims with insurance companies. Understanding of Medicare, Medicaid, and commercial insurance reimbursement processes. Strong verbal and written communication for negotiating with insurance payers and patients Ability to use Electronic Health Record (EHR) systems, medical billing software, and Microsoft Office. High attention to detail and ability to handle stressfu