Job Opportunities API

Who we are DigiCert is a global leader in intelligent trust. We protect the digital world by ensuring the security, privacy, and authenticity of every interaction. Our AI-powered DigiCert ONE platform unifies PKI, DNS, and certificate lifecycle management, to secure infrastructure, software, devices, messages, AI content and agents. Learn why more than 100,000 organizations, including 90% of the Fortune 500, choose DigiCert to stop today’s threats and prepare for a quantum-safe future at  www.digicert.com   Job summary As a member of the Sales Engineering team at DigiCert, you will play a crucial role in ensuring technical presales success. This role involves developing and maintaining a technical understanding of DigiCert solutions, supporting demonstrations and evaluations for prospective customers, and assisting with responses to RFPs/RFIs. You will analyze customer needs to determine the fit for DigiCert solutions, capture feature requests, and provide feedback to Product Management. Collaboration with the sales team and cross-functional teams is essential, as is the ability to travel to customer sites and industry events as needed.   What you will do Partner with other members of the SE team to help ensure technical presales success Develop and maintain a technical understanding of DigiCert solutions Develop ability to provide or support demonstrations of DigiCert solutions and services to prospects/customers Facilitate or support technical evaluations by prospective customers in a Proof of Concept (POC) environment Assist other team members with responses to functional and technical elements of RFPs/RFIs Develop ability to analyze customer needs to determine potential fit for DigiCert solutions and services to meet customer objectives Capture feature request/enhancement input from prospects/customers to provide feedback to Product Management Work in conjunction with other members of the sales team and cross-functional teams Travel as necessary to customer sites and industry forums/conferences as needed to support the objectives of the department   What you will have 3+ years’ work experience in a cybersecurity or technical role Bachelor’s degree or higher (preferably in systems management, computer science or cybersecurity) Working knowledge of basic IT environments (Windows, Linux, Mac, web servers, etc.) Experience working with Cloud technologies and providers a plus (Azure, AWS, GCP, etc.) Familiarity with Microsoft Office Suite Basic communication (written & verbal) and interpersonal skills Basic diagnostic and problem-solving skills Fluent in writing and speaking English Must be detailed oriented, understand and process data accurately Willingness to accept responsibility and accountability with a customer-first mindset   Benefits Competitive compensation and comprehensive health, dental, and vision coverage   Retirement savings programs with company matching (401(k) or RRSP)   Generous paid time off, including holidays, and vacation   Paid parental leave and family support benefits   Life and disability   coverage   Flexible spending and health savings options (where applicable)   Health and wellness support, including gym reimbursement and wellness programs   Employee Assistance Program with  24/7 confidential support for employees and families   Education assistance and professional development opportunities   Access to LinkedIn Learning and continuous learning resources   Employee referral bonus program and additional company perks and discounts   Internal rewards and recognition platform ( Motivosity ) to celebrate and acknowledge project wins, milestone achievements, and the outstanding