Job Opportunities API

Associate Project Manager Employment Type:  Full Time, Non-Exempt Experience:  Entry Level Department:  Research and Development Industry:  Software Information Technology and Services **We are currently considering internal candidates only for this opportunity as part of our commitment to internal career development.  We are hiring at Alliance Enterprises for an experienced and dynamic Associate Project Manager to join our Product Operations Team in the US!  Alliance Enterprises develops software solutions that make a meaningful difference in the lives of vocational counsellors and the individuals they serve. Since 1981, Alliance has led the way in delivering cutting-edge, people-centered technology backed by exceptional customer service, technical support, and the highest standards of security and data compliance. We are committed to an accessible future and empowering people with the tools they need to succeed. Here is a little window into our company: Alliance Enterprises was acquired by Valsoft and now operates under the Lighthouse Software Group portfolio. By implementing industry best practices, Lighthouse delivers a time-sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio. Position Summary This position performs entry-level project coordination work under close supervision while developing the knowledge and skills necessary to manage software implementation projects independently. Work involves supporting Project Managers with planning, scheduling, documentation, customer communications, and project administration while gaining experience with Alliance project management methodologies, software implementation processes, and customer engagement. The Associate Project Manager follows established procedures, utilizes standard project templates, and assists in coordinating project activities while developing proficiency in project management practices. Duties and Responsibilities Assist in planning, coordinating, and monitoring commercial off-the-shelf (COTS) software implementation projects and small customer customizations. Coordinate small customization projects and project activities under the guidance of senior Project Managers. Utilize and maintain standard project plans, schedules, templates, and project documentation. Schedule meetings, document meeting minutes, and distribute project communications to customers and internal stakeholders. Maintain project schedules and coordinate date changes with internal review and approval. Prepare and distribute customer status reports and meeting notes using standard or customer-required templates. Maintain project documentation, including deliverable tracking and quarterly deliverable summaries. Review Statements of Work (SOWs) to understand project scope and ensure project deliverables align with customer agreements. Coordinate with Resource Managers to monitor project scope and assigned work. Support internal project processes, including change requests, documentation, and project deliverables. Build positive working relationships with customers while supporting the primary Project Manager in customer communications. Participate in project meetings and assist with tracking action items, risks, and project milestones. Complete required Alliance product, project management, and implementation training programs. Participate in cross-functional learning opportunities with Customer Support, Account Management, Accounting, and other departments to develop broader organizational knowledge. Attend customer implementation activities as assigned to gain project management experience. Perform other related duties as assigned. Supervisory Responsibilities None Required Skills and Abilities Strong organizational and time management skills. Excellent written and verbal communication skill