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Associate, Client Service

Guidepoint
CompanyGuidepoint
CategoryCustomer Support
LocationAthina
RemoteOn-site (inferred)
EmploymentNot stated
LevelNot stated
SalaryNot stated by the employer
Posted8 Aug 2024
Last verified30 Jul 2026
SourceEmployer career page (greenhouse)
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Description
Overview:  The Client Service team connects  Guidepoint’s  clients with subject-matter experts to better  inform  their business decisions. They take the time to understand each client’s specific research needs and deliver the experts closest to the topic, often within hours.   Play a vital role in Guidepoint’s success. As an Associate on the Client Service team, you will understand your client’s unique business questions and identify the experts who can best provide the answers. You will find and recruit new experts into our network of over 1,250,000 Guidepoint Advisors, determining which ones are best suited to speak with the client. For many of our employees, the Associate role provides a unique opportunity to put core business skills into practice, as well as gain exposure to a wide range of industries and disciplines. This is a hybrid position out of our Athens office . Interview Process: Meet your Guidepoint Recruiter! Initial Candidate Screen     Meet the Guidepoint Teams! Hiring Manager Interview   Mock Assessment (Role dependent) Complete a simulated client request and gain more insight into the role Mock Interview Discuss your assessment with the Guidepoint teams Interview Process Outcome Who We Are: Team-oriented and collaborative Hard-working professionals who strive for excellence Built-in mentorship to help you drive and improve your project management and customer service skills, to deliver excellent results for clients Hands-on leadership to help you develop your career and provide opportunities for upward mobility within Guidepoint Guidepoint is passionate about your career growth:  Check out our Client Service Career Trajectory.  What You Will Own: Operate in a sales role, identifying the best experts to join our network to provide consultation for client projects  Work with Project Managers and other team members across London and Dusseldorf to develop strategies for satisfying each client project request Utilize LinkedIn, press releases, case studies, and the internet to identify the best experts for our clients to get their strategic or investment questions answered Screen experts to determine their suitability for each specific client project and develop professional profiles to present to your clients Experience You Will Bring: Bachelor’s degree Previous internship/volunteering/extracurriculars Skills You Will Bring: Desire to work in a sales/lead generation role that is KPI and metrics-driven  Ability to work in a fast-paced, results-oriented environment Excellent time management and organizational skills Outgoing personality with the ability to speak with people at all professional levels Intellectual curiosity and desire to learn Excellent written and verbal communication skills in English  Demonstrated ability to work both individually and as part of an international team What We Offer: Competitive compensation Private health insurance Entrepreneurial environment, autonomy, and fast decisions International exposure to the global Guidepoint service teams Casual work environment Summer and winter team events About Guidepoint:   Guidepoint is a leading research enablement platform designed to advance understanding and empower our clients’ decision-making process. Powered by innovative technology, real-time data, and hard-to-source expertise, we help our clients to turn answers into action. Backed by a network of nearly 1.75 million experts, and Guidepoint’s 1,600 employees worldwide we inform leading organizations’ research by delivering on-demand intelligence and research on request. With Guidepoint, companies and investors can bett
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Associate, Client Service — Guidepoint · Job Opportunities API