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Associate Account Manager

BDA
CompanyBDA
CategorySales
LocationNew York
RemoteOn-site (inferred)
EmploymentNot stated
LevelManager
SalaryNot stated by the employer
Posted22 Jun 2026
Last verified30 Jul 2026
SourceEmployer career page (greenhouse)
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Description
Most companies claim to have the best people. We say to them, "Keep dreaming." Our people are second to none. They set us apart with their entrepreneurial spirit and ambition. They come to us from the likes of Amazon, Microsoft, Nordstrom, Starbucks and the sports world, bringing energy, bold ideas and a willingness to dive into the unfamiliar. It's our people that make BDA the top global Merchandise Agency to work for. Reports to: National Account Manager Location : Bryant Park Office in NY 4 days per week; 1 remote Managerial Responsibilities : No Budget Responsibilities : Not directly accountable for revenue or budget attainment. Responsible for financial accuracy, quote integrity, cost awareness, and adherence to approved project budgets. Position Summary The Associate Account Manager (AAM) plays a critical role in supporting the successful execution of client programs and projects across the Account Management team. This role is responsible for coordinating project details, supporting internal operations, maintaining financial and system accuracy, and developing a strong understanding of client businesses and branded merchandise solutions. Working closely with Account Managers, Senior Account Managers, National Account Managers, and Senior National Account Managers, the AAM serves as a key operational partner, ensuring projects move efficiently from brief through delivery while contributing to a positive client experience. This role is designed as a developmental step toward Account Manager and provides increasing exposure to client communication, project ownership, and strategic account management. As part of a fast-paced, client-centric organization, the Associate Account Manager helps ensure exceptional service, operational excellence, and successful execution across client programs. Key Responsibilities Project Management & Execution (30%) · Support execution of client programs and projects from brief through delivery · Manage project timelines, milestones, approvals, and deliverables · Coordinate with Production, Creative, Logistics, eCommerce, and supplier partners to ensure seamless execution · Monitor project status and proactively identify risks, delays, or potential issues · Assist with order management, fulfillment coordination, and inventory-related requests · Support execution of new business opportunities, eCommerce launches, and program initiatives · Ensure project deliverables are completed accurately and on schedule Operations & Internal Coordination (25%) · Create and maintain project documentation and workflow records · Assist with development and management of creative briefs · Support internal project kickoffs and status meetings · Maintain accurate records in Salesforce and other business systems · Assist with reporting, tracking, and internal communications · Ensure compliance with internal processes, service standards, and operating procedures · Support cross-functional collaboration across all internal departments Client Service & Communication (25%) · Participate actively in client meetings and capture notes, action items, and next steps · Support client communications and follow-up requests · Assist in maintaining a positive client experience throughout project execution · Develop knowledge of client businesses, objectives, products, and brand standards · Help prepare client-facing materials, presentations, and project updates · Serve as a responsive and reliable resource for client support needs Financial Accuracy & Readiness (15%) · Support quoting and costing processes · Maintain accuracy of pricing, project budgets, and order details · Assist with purchase order creation and invoice coordination, accurately and on time · Develop understanding of promotional product pricing structures and supplier economics · Build foundational knowledge of margin management an
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Associate Account Manager — BDA · Job Opportunities API