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Assistant Property Manager

Pavago
CompanyPavago
CategoryOperations & Admin
LocationCosta Rica
RemoteRemote
EmploymentNot stated
LevelManager
SalaryNot stated by the employer
Posted9 Jun 2026
Last verified30 Jul 2026
SourceEmployer career page (workable)
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Description
Job Title: Assistant Property Manager Position Type: Full-Time, Remote Working Hours: U.S. client business hours (with flexibility for tenant schedules, leasing deadlines, and urgent maintenance issues) About the Role Our client is seeking an Assistant Property Manager to support day-to-day property operations, tenant communication, leasing administration, maintenance coordination, and operational reporting across residential and/or commercial portfolios. This role serves as the operational backbone of the property management team, ensuring tenants receive timely support, properties remain organized and compliant, and owners have confidence in operational and financial accuracy. The ideal candidate is highly organized, responsive, detail-oriented, and comfortable managing multiple priorities in a fast-paced property management environment. Responsibilities Tenant Relations & Communication • Serve as the first point of contact for tenant inquiries regarding rent, lease terms, maintenance requests, and property policies • Maintain professional and timely communication with tenants, vendors, and property owners • Document all tenant interactions and updates within property management systems such as AppFolio, Yardi, or Buildium • Coordinate move-ins, move-outs, lease renewals, and tenant notices Leasing Administration & Support • Draft, process, and manage lease agreements, amendments, renewals, and notices using DocuSign, Dotloop, or similar tools • Assist with property marketing through Zillow, Apartments.com, Craigslist, MLS syndication, and related listing platforms • Pre-screen prospective tenants, coordinate showings, and collect application documentation • Track leasing activity and occupancy metrics across assigned properties Rent Collection & Financial Coordination • Monitor rent payments and follow up on late balances or delinquent accounts • Apply late fees and assist with collections communication when necessary • Support preparation of delinquency reports, owner statements, and financial summaries • Record and reconcile deposits, refunds, and security deposits accurately Maintenance Coordination • Create, assign, and manage work orders within property management software • Coordinate scheduling with vendors, contractors, and maintenance teams • Track maintenance progress and communicate updates to tenants • Verify completion of work and ensure invoices align with approved services before routing for payment Compliance & Documentation • Maintain complete, organized, and audit-ready tenant and property files • Ensure documentation compliance with Fair Housing regulations and landlord-tenant laws • Track inspections, notices, lease expirations, and required compliance records • Support operational accuracy across contracts, files, and reporting systems Operational & Administrative Support • Support Property Managers with reporting, portfolio coordination, and operational tasks • Monitor occupancy, turnover, leasing, and maintenance KPIs • Assist with vendor coordination, scheduling, and administrative projects • Identify operational gaps and proactively escalate issues when necessary What Makes You a Perfect Fit • Strong communicator with excellent tenant and vendor relationship skills • Highly organized and comfortable managing multiple priorities simultaneously • Detail-oriented with strong follow-through and documentation discipline • Problem-solver who balances tenant satisfaction with operational efficiency • Comfortable operating independently in a remote, fast-paced environment Required Experience & Skills • 2+ years of experience in property management, leasing, or real estate operations • Hands-on experience with property management software such as Yardi, AppFolio, or Buildium • Strong Microsoft Office and Google Workspace proficiency • Familia
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