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Assistant Community Manager

Hawthorne Residential Partners
CompanyHawthorne Residential Partners
CategoryOperations & Admin
LocationMonument at Ocean andMain - 43 Cabrillo Rd. SW - Shallotte
RemoteOn-site (inferred)
EmploymentNot stated
LevelManager
SalaryNot stated by the employer
Posted29 Jul 2026
Last verified30 Jul 2026
SourceEmployer career page (greenhouse)
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Description
Assistant Community Manager   At Hawthorne Residential Partners , we’re looking for passionate, hardworking , and caring individuals who are ready to make a meaningful impact at our award winning apartment communities each day.   As one of the top 50 largest multifamily management companies in the country- proudly  rooted in the Southeast—we lead with heart and operate with purpose. Our Live It culture reflects our commitment to service, connection, and exceeding expectations at every turn.  If you're looking for a place where your work truly matters, Come Join Us!    Assistant Community Manager | Job Overview  As an Assistant Community Manager, you play a vital role in supporting the community’s  day-to-day success. From leasing and resident relations to financial tasks like rent  collection and renewals, you help keep everything running smoothly. Partnering closely  with the Community Manager, you’ll lead by example, resolve resident concerns, and  ensure both the team and community feel supported and empowered to thrive!    Assistant Community Manager| Education, Experience, and License Qualifications Education:   High School or GED equivalent  Experience:   Two years of property management experience is preferred  Six months previous assistant community manager experience is preferred  Licenses & Certifications:   Valid Driver's License  A Certified Apartment Leasing Professional Accreditation (CALP) is a plus   Assistant Community Manager | Job Functions   Leasing & Occupancy  Support leasing efforts by conducting tours, responding to leads, and guiding  prospects through the leasing process  Identify prospect needs, showcase available homes, and invite them to join the  community  Ensure lease applications, renewals, and related documents are completed  accurately and on time  Meet occupancy goals through strong leasing performance and resident retention • Create and manage content for the community’s social media platforms,  highlighting resident events and promoting engagement  Maintain a clean, welcoming environment by ensuring the office, amenities, and  common areas are immaculately presented  Financial & Administrative  Oversee rent collection, check scanning, and payment posting to ensure timely and  accurate processing  Monitor delinquencies, make weekly follow-up calls, and coordinate eviction  procedures as needed  Conduct regular ledger reviews to verify billing, payment applications, and account  accuracy  Assist with financial reporting and documentation for Community Manager and  regional leadership  Leadership & Team Support  Step into a leadership role in the absence of the Community Manager, maintaining  continuity and team momentum  Support a positive and productive work environment through clear communication  and goal-setting  Help prioritize daily tasks to ensure smooth operations and exceptional resident  service  Respond to resident concerns and deescalate issues with professionalism,  empathy, and follow-through  What Makes Someone SOAR in This Role?   Positive Attitude: Enthusiastic, passionate, and driven within their day-to-day  operations.  Financial Understanding: Ability to interpret financial reports and make informed  decisions while considering budget constraints.  Conflict Resolution: Resolve residential conflicts and disputes with confidence  and professionalism, ensuring that every situation is handled effectively.  People Service & Customer-Focused: Daily commitment to providing excellent  service by embracin
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