Job Opportunities API

As a member of the ShipBob Team, you will...   Grow with an Ownership Mindset : We champion continuous learning and innovation. You'll take on real problems, create tangible solutions, and drive results that move the needle for ShipBob, our merchants, and for your own professional growth. If you're ready to do the most meaningful work of your career, this is the place.   Collaborate with Peers and Leaders Alike:  At ShipBob, leaders are accessible; feedback flows in both directions, and everyone, regardless of their seniority or role, steps up to help when needed. We hold each other to high standards because we trust each other to meet them. That combination of transparency and mutual respect is what makes the work here feel worth doing.   Experience a High-Performance Culture and Clear Purpose:  We are results-driven and clear about what that means: our goals are specific, accountability is shared, and every team member can see how their work connects to our mission. When we hit milestones, we celebrate them together. When we fall short, we learn and move forward.   Location: 4779 Hanoverville Rd building 200, Bethlehem, PA 18020 Shift: Day shift, but must have flexibility to work evenings and weekends as needed. Role Description: The Area Manager , B2B  is   a  people  first leader responsible  for  directly   managing  and developing  a  team of  leads and  associates in our fulfillment center s .  They’ll  be heavily involved in driving process improvement,  maintaining  a   safe work environment, tracking  operational  performance  across various metrics,  fostering   employee engagement   onsite  and owning development of their team .  Area Managers receive exposure across departments and  shifts  to contribute to operational and cultural excellence ,  diversifying their experience and exposing them to all aspects of our fulfillment  and  logistics  operations.  As  ShipBob  continues to grow, it is imperative to provide  a great  experience in serving our clients’ needs while  maintaining  sustainable growth and scalability from an operations perspective.  This role reports to the Operations Manager.  The backup for this role is  the Operations  Manager.   What you’ll do: Manage, build, and develop a team of 50+ warehouse associates (Temp and FTE).   Review weekly work forecasts and identify productivity requirements to meet overall building objectives.   Partner with other Area Managers to balance labor ensuring we are operating an efficient shift while meeting all goals.   Own operational metric reporting, including, but not limited to, VCPO, UPH, OPH, on-time receiving and shipping, merchant SLA’s and Injury Rate. Identify areas for improvement, troubleshoot problems, and implement solutions to maintain standards.   Responsible for ensuring teams are properly trained on processes and procedures, understand metrics and performance goals, and that their needs are addressed so they can best perform in their roles.   Assign tasks, provide coaching and accountability, and motivate team towards achieving performance goals.   Develop Lead talent ensuring Lead associates are provided necessary tools, training, and resources to meet standards.   Actively foster employee engagement onsite by participating