AIC Director
LUX Infusion
| Company | LUX Infusion |
| Category | Operations & Admin |
| Location | United States Of America |
| Remote | On-site (inferred) |
| Employment | Not stated |
| Level | Director |
| Salary | Not stated by the employer |
| Posted | 21 Jul 2026 |
| Last verified | 30 Jul 2026 |
| Source | Employer career page (greenhouse) |
Description
See your work in a new light.
At LUX Infusion, we’re reimagining infusion care to be more human, supportive, and connected. Inspired by lux —meaning light - we guide patients, providers, and partners through complex therapies with clarity, compassion, and confidence.
As a clinician-led, U.S.-based organization, we put people first - helping patients feel seen and supported through faster therapy starts, dedicated care coordination, and meaningful collaboration. Our commitment to inclusion, diversity, equity, and advancement (IDEA) is central to our culture, ensuring every team member feels valued and empowered to make a difference.
See your work in a new light.
At LUX Infusion , we’re reimagining infusion care as something more human, more supportive, and more connected. We lead with compassion and clarity - helping patients feel confident in moments that matter, while giving providers and partners the trust and insight they need to deliver better outcomes.
We’re looking for an AIC Director who wants their work to mean something - someone who brings care, accountability, and purpose to what they do every day.
Why This Role Matters
This role plays an important part in helping LUX Infusion deliver a patient‑first experience - whether that impact is directly with patients or behind the scenes supporting care delivery.
In this role, you’ll contribute to work that:
Helps patients feel seen, supported, and informed
Supports clinicians and partners through clarity, reliability, and trust
Moves work forward in a growing, clinician‑led organization focused on better outcomes
Everything we do connects back to real people navigating complex healthcare journeys - and this role helps make that journey brighter.
What You’ll Do
Responsibilities include:
Intake and Insurance
Manages the intake of new patients and reviews the insurance verification forms completed by reimbursement staff to determine if the company can service the patient
Develop, streamline and execute intake processes, procedures and policies across the entire organization
Supervises the completion of insurance company contracts and/or necessary forms to maintain or become provider
Manages the patient’s insurance caps and assists with alternative insurance options for at-risk patients
Reports unusual events or trends related to claims or insurance industry to CFO
Supervises and reviews audit records prior to submission to insurance within given timeframe
Proactively improves understanding of bleeding disorders, and all therapy areas' products and treatments; stays current on legislative changes and insurance coverages, and is capable of disseminating this information to employees, patients and others within the communities we serve
Billing and Reimbursement
Develop and execute payer coverage and payment strategy for entire organization.
Work directly with CFO to design scorecard metrics and add value to the ownership of the organization
Develop market access strategy for Medicare and other private health
Work with the Centers for Medicare and Medicaid Services on strategy and payment
Develop, streamline and execute billing processes, procedures and policies across the entire organization
Manages all billing and reimbursement services across the organization
Manages claim submission; audits and reviews claims to ensure accuracy and timeliness
Records revenue accurately; reports revenue and adjustments to CFO on a monthly basis through sales analysis reports
Trains billing staff on billing processes, procedures and the billing platform software &n
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