Job Opportunities API

Front is the customer operations platform built for B2B complexity, keeping every team, tool, and customer conversation in sync so companies can scale without losing connection. Others handle simple interactions. Front handles the coordination and context behind complex B2B customer relationships. Over 9,000 companies, including Uber Freight, Navan, and Stripe, rely on Front because it's the only one that can run the operational layer that makes customer-facing work actually succeed. Backed by Sequoia Capital and Salesforce Ventures, Front has raised $204M from leading venture capital firms and independent investors including top executives at Atlassian, Okta, Qualtrics, Zoom, and PagerDuty. Front has received numerous Great Place to Work accolades, including Built In's 100 Best Midsize Places to Work in SF 2025 https://builtin.com/awards/san-francisco/2025/best-midsize-places-to-work?utm_campaign=bptw-2025&utm_content=article&utm_medium=website&utm_source=editorial, Top Places to Work by USA Today 2025 https://topworkplaces.com/company/front/, Y Combinator's list of Top Companies in 2023 https://www.ycombinator.com/topcompanies, #4 on Fortune’s Best Workplaces in the Bay Area™ https://www.greatplacetowork.com/best-workplaces/bay-area/2022?category=small-and-medium ,Inc. Magazine's 2022 Best Workplaces list https://www.inc.com/best-workplaces/2022, and Forbes Best Startup Employers 2022 List https://www.forbes.com/lists/americas-best-startup-employers/?sh=661411d52ad7. Front’s GTM Systems team is building production-grade agentic systems that change how go-to-market teams operate — not chatbots, not demos, and not single-step automations. In this contract role, you’ll design and ship multi-step AI workflows that integrate with real business systems (Salesforce, Snowflake, Workato, Okta) and support real users across Sales, Customer Success, Marketing, and RevOps. This is a high-trust, high-autonomy build role. You’ll partner directly with the GTM Systems Director, own the agent architecture end-to-end, and bring real production experience to every design decision — including reliability, failure modes, observability, security, and iteration after launch. Strong performers will be considered for full-time.   What will you be doing? - Design and ship multi-step, production-grade AI agents that automate complex GTM workflows end-to-end (not single prompts or prototypes) - Design and ship multi-step, production-grade AI agents that automate complex GTM workflows end-to-end (not single prompts or prototypes) - Translate business requirements into robust agent architectures, including state management, tool use, orchestration, and guardrails - Build multi-agent systems where specialized agents collaborate, hand off work, and maintain context across workflow stages - Integrate agents with Salesforce APIs (read/write), mapping object models (Leads, Contacts, Opportunities, custom objects) and handling authentication securely - Connect agents to structured business data in Snowflake and reason over it reliably at runtime (with a strong semantic layer mindset) - Partner with IT/Security and Data Engineering counterparts to align on infrastructure, access controls, and production readiness - Define and improve reliability patterns: error handling, fallback behaviors, output validation, monitoring, and post-launch iteration - Deliver in an agile cadence with proper review gates across dev → staging → QA → production (no solo deploys) - Production agentic systems experience: You’ve shipped at least one multi-step AI agent to production that real users rely on daily, and can explain architecture, failure modes, and how you improved it post-launch   What skills and experience do you need? - Multi-agent orchestration: Hands-on experience building systems where multiple agents collaborate (e.g., LangGraph, CrewAI, AutoGen, or equivalent patterns) - CRM + business systems integration: