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AHR 1 - Case Manager

Shelter House
CompanyShelter House
CategoryCustomer Support
LocationFairfax
RemoteOn-site (inferred)
EmploymentFull-time
LevelEntry
SalaryNot stated by the employer
Posted8 Jul 2026
Last verified4 Aug 2026
SourceEmployer ATS (workable)
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Description
Title:  Case Manager Department: Artemis House, Region 1  Reports to:  Assistant Director of Programs  Salary Range: $52K-$56K Location: Northern Region of VA FLSA Status: Exempt    About Us:  Shelter House was established in 1981 as a grassroots responder to the homelessness crisis in Fairfax County.  Since the organization’s inception, we have adapted and grown to meet community needs, all while working in partnership with government and private partners and community members. Today, Shelter House is a successful and reputable organization of over 200 employees committed to preventing and ending homelessness and domestic violence.  In the last year, our compassionate team of individuals changed the lives of nearly 4,000 individuals, half of which were children. Our Culture is built from our Core Values of Inclusivity, Collaboration, Accountability, Respect, and Empowerment (iC.A.R.E.)   About the Role:  The Case Manager supports an average of 6-10 households fleeing domestic violence, sexual violence, stalking, or human trafficking. Victims entering Artemis House are in imminent danger and in need of crisis intervention and intensive safety planning assistance. Case Managers are responsible for providing direct services to clients in shelter by assessing client needs upon entry, connecting clients to appropriate services, and advocating to ensure the provision of comprehensive services meet the identified needs. Case Management services at Artemis House are provided in a client-centered manner driven by the victim’s needs and goals and respecting client self-determination.  How you will contribute:    Provide crisis intervention and develop an individualized safety plan  Assist victims in filing for protective orders and completing affidavits  Accompany clients to court proceedings and various appointments (i.e., attorney meetings, protective order hearings, custody hearings, and housing interviews)  Perform assessment of client’s physical, mental health and social needs, employability, educational needs, quality of life issues, strengths and needs, and other necessary areas  Coordinate services amongst mental health service workers, service providers, advocates, the legal system and other involved parties  Coordinate children’s services including education and daycare, programming and counseling  Meet with assigned clients regularly and provide intensive case management and advocacy services  Maintain complete and accurate client records and all documentation in accordance with agency and best standard practice  Completely and accurately report client information into identified program data systems  Assure all relevant information pertaining to clients is disseminated to all appropriate staff members in a timely manner  Provide domestic violence education to clients utilizing tools such as The Power and Control Wheel and the Cycle of Violence  Empower clients to meet goals developed in their individual service plan and collaborate with client to develop a plan for exiting shelter  Collaborate with Resource Coordinator’s to ensure comprehensive client driven service delivery.  Advocate for clients and complete referrals to meet client needs.  Ensure that Artemis House staff are aware of clients’ needs by completing daily documentation and communicating client updates to all staff  Assist with room turnover, client moves, and preparation for clients entering and exiting the program.  Listen effectively, delivers effective written and oral communication.  Maintain familiarity with agency and program emergency procedures  Participate in staff meetings and trainings as directed by supervisor  Function as a contributing member of a multidisciplinary team with Shelter House Inc. employees and in
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