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Administration Assistant / PA

smart-pa
Companysmart-pa
CategoryOperations & Admin
LocationEdinburgh, Head Office
RemoteOn-site (inferred)
EmploymentNot stated
LevelNot stated
SalaryNot stated by the employer
Posted1 Apr 2025
Last verified5 Aug 2026
SourceEmployer ATS (personio)
Applications are handled by the employer, not by us.Apply on the employer's site →
Description
Unleash your potential and join the team redefining the future of administration !   Who We Are   At  SmartPA , we  don’t  just provide support – we transform it.   Our mission is  simple  yet bold : to redefine administrative and PA services through innovative thinking,  cutting-edge   technology   and an unrelenting pursuit of excellence. Trusted by global leaders in industries like tech, automotive and retail,  we’re  the engine behind smarter, more efficient operations.   With a vibrant, client-focused culture and a team driven by creativity, no two days at  SmartPA  are ever the same !  As we continue to grow rapidly, this is your opportunity to join us on the journey to becoming the most optimised administrative organisation in the world.   If  you’re  ready to challenge the status quo and create meaningful impact, we want to hear from you!   What  You’ll  Do   The  Centre of Excellence (COE)  is the  driving force behind   SmartPA , where strategy comes to life. As part of this dynamic, client-facing department,  you’ll  be the heartbeat of our business  – delivering  high-impact, tailored support to  clients daily.   In the role of  Business Support Executive ,  you’ll  play a pivotal role in providing bespoke solutions  for  a  key  client  account .  You’ll  tackle  real challenges ,  establish  meaningful  relationships  and make a tangible difference to client success.   Here’s  what your day-to-day will look like:   Collaborate & Innovate   Work within our agile pod structure, supporting a range of stakeholders with varied operational tasks and deadlines. Contribute fresh, creative ideas to optimise processes, streamline workflows and enhance service delivery. Partner with your team to ensure seamless, high-quality service and exceed client expectations across diverse accounts. Manage Key Tasks with Excellence   Complete tasks such as  diary management, schedul ing  and handl ing  email correspondence with precision and professionalism ,  keeping everything on track for your client. Prepare,  format  and edit documents to meet the highest standards ,  ensuring consistency and quality in every deliverable. Perform  accurate  data entry and reporting, ensuring all insights are actionable and  timely . Support Business Growth   Identify  inefficiencies, proactively recommend improvements, and  assist  in process changes,  updates  and new best practices. Assist  in streamlining, automating repetitive tasks   and embedding these improvements across client operations. Build Relationships   Act as a trusted partner to your client,  anticipating  needs and consistently exceeding expectations. Represent  SmartPA’s  values with authenticity, serving as a positive brand ambassador in every interaction. Collaborate across teams to ensure consistent quality and excellence in all deliverables , and to provide cover and support within the pod structure. Stay Adaptable   Approach new challenges with a solution-driven mindset, thriving in a fast-paced, ever-changing environment. About You   We’re  looking for someone who:   Thrives in a dynamic, entrepreneurial environment where no two days are the same. Is passionate about redefining what it means to deliver world-class PA and admin support. Can manage their own time and workload effectively, delivering results with confidence. Brings enthusiasm, creativity, and positivity to their work. Enjoys contributing ideas to improve processes and drive business growth.   What  You’ll  Need   Your experience is  key, but your attitude is what sets you apart.   E