Job Opportunities API

About SketchDeck Elevate your career working with leading global brands alongside inspiring colleagues in a flexible, remote-first environment. At SketchDeck, we aim to bring great people together to deliver exceptional impact. Through a combination of purpose-driven partnership, technology, and global talent, we help brands realize their limitless potential with quality creative and digital solutions provided on demand. We work with clients ranging from startups to well-known enterprise brands such as Dropbox, Rémy Cointreau, and Asana. At SketchDeck, our values are more than just guiding principles—they’re the foundation of how we work and grow together globally. We commit to: →  Win as a Team. →  Find Solutions. →  Take Ownership. →  Do the Right Thing. →  Be Human. Guided by our vision to be the best creative partner, we empower our team to collaborate and innovate from anywhere with a flexible, remote-first culture. Our camera-on, Slack-heavy environment cultivates genuine relationships and collaboration, where we actively seek culture add, not just culture fit. About the Role As an Account Manager at SketchDeck, you’ll own a portfolio of strategic client accounts valued at approximately $4M in annual revenue. Your primary focus is building strong, long-term client relationships that drive account health, retention, and sustainable growth. You’ll develop a deep understanding of your clients’ business, goals, and priorities, allowing you to proactively identify opportunities, navigate challenges, and ensure they’re getting the most value from their partnership with SketchDeck. Working closely with Project Managers, Creative Leads, and Business Development, you’ll connect client needs with the right solutions and help turn successful engagements into lasting partnerships. This role is ideal for someone who enjoys building trusted relationships, thinking strategically about their clients’ business, and partnering across teams to deliver an exceptional client experience. You will report to the VP of Accounts. What You’ll Do Account Health & Client Strategy (50%) Own a portfolio of client accounts totaling approximately $4M in annual revenue Lead onboarding for new accounts, converting project-based clients into long-term retained partnerships Build trusted relationships with client stakeholders, serving as the primary point of contact for the overall account and long-term partnership. Develop a deep understanding of each client's business strategy and goals and connect it directly to the work SketchDeck delivers Lead monthly check-ins, quarterly business reviews (QBRs), and ongoing strategic conversations with senior client stakeholders Proactively identify risks, opportunities, and client needs before they become issues.  Revenue Growth & Retention (20%) Own revenue forecasting for your portfolio, tracking performance against targets Identify opportunities to expand existing accounts, proposing projects, retainers, and new initiatives aligned to client business goals Lead renewal communications for every account in your book Re-engage dormant accounts and identify cross-sell and upsell opportunities in partnership with Business Development Cross-Functional Partnership (20%) Partner with Project Managers, Creative Leads and Business Development on new accounts to deliver a seamless client experience Clarify client briefs and ensure projects stay oriented toward business impact, not just task completion Surface client context and feedback that helps delivery teams do better work Contribute to how SketchDeck structures and evolves its approach to client partnerships Team & Operations (10%) Partner on account planning and resourcing discussions Share client learnings and best practices across the account team Contribute to the continued evolution of how SketchDeck manages and grows client relati