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Account Manager

Episode Six US
CompanyEpisode Six US
CategorySales
LocationMelbourne
RemoteOn-site (inferred)
EmploymentNot stated
LevelManager
SalaryNot stated by the employer
Posted13 May 2026
Last verified30 Jul 2026
SourceEmployer career page (greenhouse)
Applications are handled by the employer, not by us.Apply on the employer's site →
Description
How do you want to pay? It’s a question you’ve answered on-screen or in-person thousands of times, but your choices have always been limited. Imagine the flexibility to pay however you want: credit, debit, multiple currencies, frequent flyer miles, loyalty points, or digital payments,  all on the same card or digital wallet. Sound impossible? Episode Six makes the seemingly impossible happen every day.   We’re a global provider of API-based payment processing and wallet management infrastructure. We’re 100% cloud-native, hyper-configurable, and a “Top 10 Place to Work in Fintech.” And we’re changing how people think about payments.   Today, we’re powering payments for one of the world’s largest banks and airlines and numerous innovative fintechs. E6 is headquartered in Austin with offices in Tokyo, Singapore, Brisbane, and London. We provide technology for clients in 24 countries on four continents. Since 2018 when we launched with HSBC, we have grown more than 10x.   Interested in redefining what’s possible in payments? Join Episode Six today.   What we’re hiring for:    We are growing our Account Management organization and are looking for an Account Manager based in Australia to manage a portfolio of clients across the AU/NZ region.   What you’ll be responsible for in this role:    Proactively build and manage relationships with clients and their key personnel to become a trusted partner for our clients   Manage the governance framework with clients, and run key forums such as Steering Committees and Business Reviews   Identify and develop opportunities with existing clients   Ensure KPIs and targets are being met   Manage the business side of development, enhancements or change requests with the client and support the internal teams through the process   Create and maintain forecast models and ensure invoicing is current with the client   Work within the business development team to renegotiate contracts as required   What experiences and skills are necessary to be successful in this role:    5+ years of Account Management experience within the financial services sector, with direct cards, payments or issuer processing experience preferred   Strong written and verbal communication and presentation skills in English   Strong networking skills with the ability to build rapport both internally and externally   Experience managing strategic client relationships, commercial discussions, renewals, or portfolio growth preferred   Growth mindset   Ability to adapt and thrive in a fluid and fast-paced business environment   Ability to work independently as well as collaboratively within and across teams   Ability to identify areas for improvement and raise with solutions in mind to ensure the team is consistently improving   What makes a successful E6er?    We appreciate the unique backgrounds, skill sets, experiences, and contributions each E6er brings. With a strong culture of respect for all, we foster an inclusive and supportive environment for every E6er to excel and grow.   We take immense pride in everything we do, no matter how big or small. We work hard, we work smart, and we sweat the details. We are humble enough to know that we do not know it all. We are excited to come to work every day, knowing we will be learning, improving, innovating, and making an impact.   A people-first mentality.  From
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Account Manager — Episode Six US · Job Opportunities API