Job Opportunities API

We are seeking an Account Manager based in Los Angeles to support a portfolio of Broadway, touring, and arts & culture clients across the West Coast. This role will serve as the day-to-day client lead for a dedicated group of theatre and live entertainment accounts, working closely with an East Coast-based Account Director who will provide senior strategic oversight. You will help keep client work moving smoothly, ensure campaigns are coordinated across internal teams, and translate performance into clear, action-focused reporting and recommendations. This is a great opportunity for someone who thrives at the intersection of client service, digital marketing, theatre, and live entertainment; and who is excited to help shape SINE Digital’s growing West Coast presence. RESPONSIBILITIES Client Leadership & Communication Serve as the primary day-to-day point of contact for a portfolio of approximately eight theatre, touring, and arts & culture accounts. Build strong, responsive relationships with clients across West Coast markets. Lead day-to-day communication, status updates, scheduling, meeting follow-ups, and issue resolution. Lead client calls and planning meetings alongside the Account Director, who will provide strategic support. Translate client needs into clear internal briefs, actions, timelines, and priorities. Proactively surface opportunities, risks, and recommendations to clients and internal teams. Campaign & Cross-Functional Delivery Liaise between clients and SINE’s Media, Data & Insights, SEO, Tech, and Account teams to ensure alignment and timely execution. Partner closely with the Los Angeles-based Media Planner supporting the same regional client portfolio. Coordinate campaign timelines, deliverables, dependencies, asset needs, approvals, and handoffs. Help ensure campaigns are launched accurately, optimized responsibly, and communicated clearly. Support smoother workflows across clients operating in Pacific and Central time zones. Reporting & Insights Draft weekly and campaign-specific performance reports in partnership with Media and Data & Insights teams. Use SINE’s custom reporting app and bespoke Looker Studio dashboards where needed. Pull, review, and validate campaign data across platforms and dashboards, including Google Ads, Meta, TikTok, DV360, and Google Analytics. QA reporting for anomalies, pacing deviations, tracking issues, spend discrepancies, creative flags, and data inconsistencies. Translate campaign performance into clear, concise, client-friendly insights. Help clients understand what happened, why it happened, and what should happen next. Budget, Pacing & Performance Support Support media teams in maintaining visibility into budget pacing, spend forecasts, and campaign performance. Help flag discrepancies or pacing concerns early so they can be addressed quickly. Maintain client-facing clarity around spend versus plan, campaign progress, and optimization priorities. Support action-focused recommendations tied to ticket sales, CPA, ROAS, engagement, and other key performance indicators. Strategy & Account Support Work closely with the Account Director in drafting briefs, campaign plans, audience recommendations, meeting agendas, and strategic POVs. Contribute to strategic recommendations across campaign planning, audience development, creative testing, reporting, and optimization. Maintain client documentation, meeting notes, account trackers, onboarding materials, and asset logs. Manage onboarding for new accounts, new campaigns, and expanded scopes. Bring an understanding of Broadway tours, theatre marketing, and live entertainment audience behavior into day-to-day client work. Quality, Process & Operations Ensure adherence to internal processes, checklists, QA protocols, and reporting standards. Maintain and improve documentation, workflows, templates, and account delivery materials.