Job Opportunities API

Muck Rack is the leading SaaS platform for public relations and communications professionals. Our mission is to enable organizations to build trust, tell their stories, and demonstrate the unique value of earned media. Muck Rack’s AI-powered, comprehensive, and integrated platform streamlines the PR workflow to help businesses generate positive media coverage, monitor mentions to manage brand reputation, and analyze PR’s impact on business outcomes. By combining media database, monitoring, and reporting into one dynamic platform, we empower teams to collaborate seamlessly, pitch effectively, and analyze results faster and more efficiently. Founder-controlled, fully distributed, and growing sustainably, Muck Rack has received several awards for its unparalleled culture and product from organizations like Inc., Quartz, G2, and BuiltIn. We value resilience, transparency, ownership, and customer devotion, and infuse these values into everything we do.  We’re growing quickly, and we’re looking for a driven and results-oriented  Account Manager to join our team and focus on expanding revenue within our existing customer base. As an Account Manager, your mission will be to drive expansion revenue by identifying and closing cross-sell and upsell opportunities within existing accounts. This is a great opportunity for someone who enjoys partnering with Customer Success, owning a pipeline, and driving revenue growth through strong execution and customer relationships. What you’ll do: Build and close a pipeline of expansion opportunities across existing SMB & MM customers Partner with SMB & MM Customer Success Managers to identify whitespace and growth opportunities Prospect into the existing customer base through outbound outreach and internal referrals Sell across Muck Rack’s product suite (Media Intelligence, Press Release, Social Listening, Gen Pulse, etc.) Accurately forecast monthly and quarterly expansion bookings Own account and territory planning in partnership with your CSM pod Drive pipeline creation, conversion, and deal progression across expansion opportunities Collaborate cross-functionally to ensure alignment across sales and customer success How success will be measured in this role: Expansion bookings and revenue attainment Pipeline creation and health across assigned accounts Conversion rates across expansion opportunities Forecast accuracy (<5% variance) Contribution to overall customer lifetime value If the details below describe you, you could be a great fit for this role: 3-5 years experience in sales or account management roles working specifically with SMB and Mid Market companies Proven experience owning a revenue target and closing deals Experience managing pipeline and forecasting revenue Strong prospecting and outbound sales skills Experience selling into existing customer accounts preferred Experience selling PR, media intelligence, or related solutions required for Enterprise roles Background in SaaS, MarTech, or related industries Strong communication and relationship-building skills Ability to operate in a fast-paced, distributed environment Alignment with Muck Rack’s core values: Customer Devotion, Resilience, Transparency, Ownership Proactively incorporate AI tools into day-to-day work to improve productivity and accelerate delivery Interview Overview Below you'll find an outline of the interview plan for this role. Please note that this is what we expect the process to look like; we may ask you for supplemental information or require an additional step before making a final decision. Intro call with a member of our Talent Team A video interview with the Hiring Manager Live working session Panel interviews with executive team members Travel & Team Engagement Expectations This role requires up to 10% travel for team collaboration, customer engagements, and company e