Account Manager
Jack Morton Worldwide
| Company | Jack Morton Worldwide |
| Category | Sales |
| Location | Addison |
| Remote | On-site (inferred) |
| Employment | Not stated |
| Level | Manager |
| Salary | Not stated by the employer |
| Posted | 29 Jul 2026 |
| Last verified | 30 Jul 2026 |
| Source | Employer career page (greenhouse) |
Description
Experience Without Limits Come shape the future of brand experience.
At Jack Morton, we design and build head-turning, smile-inducing, impact-driving brand experiences that redefine what experiential marketing can achieve. We help our clients unlock the full value of experiences by turning bold ideas into meaningful connections.
That takes a team that's bold, curious, and acts as one. We build on each other's ideas, challenge conventions, and show up for one another every day. Here, you'll do your best work, grow quickly, and partner across clients, disciplines, and global teams to bring new ideas to life.
This is a place where curiosity drives what’s next, boldness raises the bar, and every win is shared. Where ownership is expected, egos are left at the door, and the work reflects the passion and talent of the people behind it.
Experience without limits—in your work, your growth, and your impact. SUMMARY
An Account Manager is responsible for maintaining and growing assigned Impact XM clients as it relates to their Experiential Marketing portfolios. An Account Manager supports Impact XM Account Directors on the strategic aspect of the client relationship and drives the tactical aspects of all project deliverables. The Account Manager takes all appropriate and necessary actions to ensure clients regard Impact XM in high esteem and have significant confidence in the support provided.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties and responsibilities may be assigned. The duties and responsibilities as outlined in this Job Description may be changed from time to time by Impact XM, as it deems necessary, without further notice to the Employee.
Implementation:
Support the management of your assigned clients Experiential Marketing portfolio
Serve as the primary point of contact with Impact XM clients contact on project deliverables
Engage Global Estimating when required and support estimating efforts where appropriate
Prepare written correspondence and proposals
Prepare workback schedules and project plans, communicate action times to supporting personnel, monitor adherence to deadlines
Possess strong operational knowledge of Impact XM systems, tools & processes as it relates to project workflow, engage and manage effectively
Drive collaboration with Impact XM Fulfillment Centers, Operational departments & personnel to ensure project deliverables are completed effectively and efficiently
Collaborate with Impact XM Field Services to effectively manage required show services and schedule Installation & Dismantle labor for your projects
Observe deadlines, prioritize workload and operate under limited time constraints
Manage approval processes and ensure all solutions follow abide the show specific rules & regulations
Act as liaison between clients, agencies, appropriate 3 rd parties and all Impact XM departments
Work effectively and demonstrate respect for colleagues at all levels and consistently contribute to a positive work environment
Proficient in Microsoft Office in order to prepare client correspondence, proposals and presentations
Account Management:
Able to manage multiple mid-size clients (each $250K - $500K annual revenue)
Consistently demonstrate ability to support problem-solving efforts when challenges or concerns arise
Recognize and support development of new business opportunities with existing clients
Build and maintain relationships with the clients that we support
Elevate new prospect opportunities to sales leadership
Proactively contribute ideas to projects and regularly make recommendations to client contact and Account Director on how to strengthen our relationships
Actively participate in internal brainstorming sessions by offering ideas on project deliverables
Participate in capabilities presentations, sales presentations, pit
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