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Account Director - Programmatic & Ad Tech Hybrid working pattern London location Who we are Artefact is a new generation of data service provider, specialising in data consulting and data-driven digital marketing, dedicated to transforming data into business impact across the entire value chain of organisations. We are proud to say we’re enjoying skyrocketing growth. We have over 2000 employees across 26 offices who are focused on accelerating digital transformation. Thanks to a unique mix of company assets: state-of-the-art data technologies, lean AI agile methodologies for fast delivery, and cohesive teams of the finest business consultants, data analysts, data scientists, data engineers, and digital experts, all dedicated to bringing extra value to every client. The Retail Media and Analytics department is a digital media and ad tech consultancy team supporting international brands across programmatic advertising, retail media, analytics and marketing technology. Our work includes strategic media consultancy, platform reselling, account audits, campaign activation, client training and the implementation of platforms such as Display & Video 360 and Amazon DSP. Reports to Head of Analytics & Retail Media   Purpose of the Role This is a senior, client-facing leadership role combining media-team leadership with strategic and commercial ownership of a portfolio of programmatic and ad-tech reselling clients.  First, you will lead a team delivering media services for international clients. You will provide strategic direction, support the development of the team and help strengthen our full-funnel activations, with a particular focus on Amazon DSP, from CTV and prospecting through to retargeting. Second, you will own a portfolio of ad tech reselling clients, primarily using DV360. You will act as a senior client partner, responsible for strategic consultancy, account growth, renewals, commercial performance and delivery quality. Expert knowledge of DV360 is essential. Previous Amazon DSP experience is desirable but not required, provided you have the ability and motivation to develop expertise in the platform.   Key Responsibilities Media Leadership Team Leadership Lead and develop a team with responsibilities across media strategy, activation and client delivery. Set clear priorities, responsibilities and quality standards across the team. Support team members with complex strategic, operational and platform-related challenges. Build scalable processes and ways of working across media accounts. Take ownership of day-to-day team leadership and provide an effective escalation point for complex client matters.  Media Strategy Lead media strategy for international clients. Provide strategic direction across Amazon DSP and the wider media ecosystem. Support the development of client roadmaps, testing plans and growth opportunities. Identify opportunities to connect programmatic, analytics and wider paid media activity. Help develop the company’s media capabilities, proposition and best practices. Capability Development Develop strong working knowledge of Amazon DSP where experience is not already established. Support team training and platform capability development. Ad Tech Reselling Account Leadership Client Ownership Own strategic relationships across a portfolio of DV360 and ad tech reselling clients. Act as the primary senior contact and trusted advisor for assigned accounts. Lead client communication, account planning, business reviews and strategic roadmaps. Manage senior stakeholders across marketing, media, technology and procurement teams. Take ownership of client satisfaction, account health and escalation management. Programmatic Consultancy Provide advanced consultancy across DV360, programmatic display and the wider ad tech ecosystem. Conduct detailed accoun