Job Opportunities API

SALARY: $100,000 - $110,000 Placement within the range for this position is based on a number of factors, including but not limited to, years of experience, relevant qualifications, skills, local market and budgetary considerations. LOCATION: Los Angeles, LA (Remote) Who are we? Influencer is a global creator marketing agency on a mission to shape the future of marketing by humanizing brands. By placing creators at the center, the agency delivers creator-first solutions across creative, media, and commerce that connect brands with audiences through insight-driven creator campaigns built to stop the scroll and drive measurable impact. Founded in 2015 by YouTuber-turned-entrepreneur Caspar Lee and entrepreneur Ben Jeffries, Influencer is the world’s largest independent creator marketing agency - powered by a unique ecosystem of proprietary technology, platform partnerships, and longstanding talent relationships. As an Official Global Marketing Partner of TikTok, YouTube, Pinterest, Snap, Meta, and Twitch, Influencer delivers bespoke, enterprise-level solutions powered by Waves, its AI-driven operating system. From concept to conversion, the agency blends human instinct with platform intelligence to drive measurable outcomes across the full funnel - from brand perception to performance and sales. With 200+ team members speaking 30 languages across North America, Europe, and the Middle East, Influencer has delivered 6,000+ campaigns for leading brands including Spotify, SharkNinja, Google, Nike, Disney, and Coca-Cola. Job title Account Director, Client Services Reporting of the role Group Director, Client Services Overview of the job As an Account Director, you will work within the Client Services team to oversee and execute brand campaigns in post-sale by delivering best in class client service and account management. You will be focused on Travel + Beauty clients but could eventually support a large portfolio of brands across a broad range of industries. 3 best things about the job Collaborating closely with some of the most iconic global brands. Leading and mentoring a driven team, supporting their growth and development. Serving as a primary point of contact for clients, offering valuable updates, insights, and strategic recommendations. Measures of success - in the first few months, you will have: Built rapport with direct reports, gaining a clear understanding of how your role fits within the broader team structure. Establish regular meeting cadences to ensure ongoing communication and alignment. Attended client meetings to answer questions and start understanding their processes, goals, priorities, and expectations for ongoing campaigns. Reviewed key workflows such as templates, campaign delivery, creator negotiations, reporting/analysis, and pricing/budgeting. Began implementing any process improvements you identified. Gained proficiency with essential internal tools including our platform, Waves, G-Suite, Slack, revenue recognition policies and documents, and HubSpot, ensuring smooth management of all campaign-related tasks. Successfully supported new campaigns, including setup, timeline management, negotiation, contracting, content review, and campaign delivery. Collaborated closely with your team, maintaining clear communication both internally and externally while delivering final analysis and reporting. Roles & responsibilities: Oversee campaign execution in its entirety for many campaigns at any time. Build and foster strong client relationships alongside the Sales lead, managing expectations and sharing updates and next steps. Manage a team of client service individuals, building trust and a strong team mindset with those who support you on campaign execution. Take ownership of accounts in post-sale to help drive consistent upsells and repeat business for the sales team. Support on pitches for key cli