Job Opportunities API

About the Role Innovaccer is seeking a Program Manager with deep experience in Revenue Cycle Management (RCM) and healthcare technology implementations, including large-scale systems such as EHRs. This role is critical to driving operational excellence and delivering complex, multi-million-dollar solutions to our enterprise healthcare clients. You will lead cross-functional teams, manage Agile delivery, and ensure successful outcomes aligned with client goals and Innovaccer’s strategic vision. Customer Success At Innovaccer Our mission is to turn our customers into tech-savvy superheroes, ensuring they achieve success using our Innovaccer is seeking a Program Manager with deep experience in Revenue Cycle Management (RCM) and healthcare technology implementations, including large-scale systems such as EHRs. This role is critical to driving operational excellence and delivering complex, multi-million-dollar solutions to our enterprise healthcare clients. You will lead cross-functional teams, manage Agile delivery, and ensure successful outcomes aligned with client goals and Innovaccer’s strategic vision to meet their organization’s business goals. If you're passionate about helping customers realize the value they seek with technology, then our customer success team is the right place for you A Day in the Life Lead end-to-end project delivery across scope, planning, risk, issue, communication, and integration management. Manage Agile delivery frameworks and scale processes across teams and stakeholders. Own project execution against contract/service order, ensuring alignment with client expectations and business outcomes. Translate complex healthcare and RCM requirements into actionable plans and deliverables. Develop and maintain project artifacts: charters, Gantt charts, sprint plans, best practices, and lessons learned. Track and report progress using tools like Smartsheet, JIRA, Confluence, and others. Proactively manage risks and issues, driving resolution through stakeholder collaboration. Prepare and present governance reports, OKRs, KPIs, and executive dashboards. Coordinate across product, engineering, infrastructure, and client teams to ensure seamless delivery. Oversee transition to production support and manage post-go-live activities including ticket resolution. Facilitate Agile ceremonies: sprint planning, reviews, retrospectives, demos. Serve as a subject matter expert in project management and Agile delivery within the organization. What You Need 10+ years of over all experience with 5+ years of core program management experience in healthcare technology and agile frameworks Proven experience in RCM workflows, payer-provider integrations, and value-based care models. Hands-on experience with large system implementations, especially EHR platforms (Epic, Cerner, etc.). Very strong stakeholder management and customer-facing skills. Background in Computer Science, Engineering, or related technical discipline. Proficiency in project management and Agile tools: JIRA (Hands-on and must be able to write complex JQL’s), Confluence, Smart sheet, Rally; AI Tools (Hands-on). Experience with AI/LLM tools  (e.g., Claude, ChatGPT, Gemini) including prompt engineering and practical application to improve workflows, processes, or team efficiency. Experience with healthcare data formats: CCDA, HL7, FHIR. Familiarity with APIs, SQL, BI tools, and automation concepts. PMP or equivalent certification preferred. Experience with government healthcare programs is a plus.. We offer competitive benefits to set you up for success in and outside of work. Generous Leaves: Enjoy generous leave benefits of up to 40 days. Parental Leave: Leverage one of industry's best parental leave policies to spend time with your new addition. Sabbatical: Want to focus on skill development, pursue an academic career, or just take a break? We've got you covered. Health Insurance: We